We are a company offering data center services. We understand business development is dependent on comprehensive and professional assistance. We offer large international businesses and small local firms a variety of services such as IT assistance. Every modern business requires a good IT infrastructure. We take pride in our consistent evolvement to assure we provide effective and fast assistance. Our specialists remain in compliance with strict security and quality control regulations to ensure every customer receives high-quality service and data protection.
We have received recognition for the last five years as the best company located in the UAE for local IT support. We have international teams with more than 500 professionals in four different countries.
Data Center Solution Services
We offer a wide variety of data center solution services including:
- Networking
- IT Outsourcing, consulting and out-staffing
- IT office relocation and setup
- On-site, emergency and remote technical support
- Disaster Recovery
- Annual IT maintenance contracts
- Helpdesk Support
- Network Security, design and planning
- Security risk and vulnerability assessments
- Managed security and storage
- Network troubleshooting and installation
- Software Licensing
- IT health checks and audits
- Server Management
Data Center Cost and Customer Satisfaction
Our main goal is to provide customers with the best possible value while ensuring their satisfaction. We handle the IT support requirements of our customers with attentiveness and efficiency. Our partners including leading hardware and software providers to ensure we have access to all resources required for IT troubleshooting, maintenance and support. We offer facilities with maximum power rivaling any IT support department. Our data center cost is dependent on which services are required by our customers and the length of time our services are needed.
Benefits of Data Center Services in Dubai & Abu Dhabi
A dedicated IT consultant is assigned to every customer to ensure all needs are met. We take care of the server warranty, telephone system, mobile communications and internet service providers for an efficient solution. If there is an issue, immediate assistance is available with remote desktop support. We resolve the majority of issues in 30 minutes or less. When a complex issue requires an engineer, we usually arrive in approximately two hours with the problem resolved during the same day. Our communication tools are modern including:
- Live chat
- Help desk
- VoIP
- Onsite meetings
- Email messages
- Phone
Our specialists are qualified and understand their job responsibilities. Our certified team is in possession of the most recent skills and knowledge regarding IT deployment and infrastructure. Our team includes native English, Arabic and other speakers. We take pride in providing our customers with convenience and multiple options at the lowest possible cost. We provide full compliance, data security, fast responses and are available 24/7.
We adapt to the schedules and requirements of our customers while focusing on their specific needs. Custom cases mandating non-standard solutions and resources are always considered. We believe our reputation, respect and honesty are more important than sales. Our financial planning services provide customers with simple budgeting due to agreements including fixed-fee services. We also have annual contracts and managed services packages available.
