IT Support 24/7

IT Support 24/7

If you are on the lookout for IT support and technical assistance in Dubai or Abu Dhabi, UAE, then TechnoPeak is the company to reach. With more than five years of experience, our company has been labeled as the best local provider of IT assistance in the UAE. We provide a variety of IT service support systems that businesses in Dubai and Abu Dhabi might need. Our 500+ team of professionals are prepared to use their collective skills and expertise to resolve any computer issues you may be experiencing with a guarantee of the best quality service.

At TechnoPeak, we always aim to nature a lifetime business relationship with each client. Our company provides one-time projects, emergency support, and various ongoing support services, including PC performance monitoring, network administration, and counseling client's workers based on best user services.

Take a look at some of our IT support services in Dubai and Abu Dhabi.

IT Out-staffing

At TechnoPeak, we offer out-staffing services that will guarantee your customers' satisfaction for your Dubai-based business. With our out-staffing service, you get over-the-top technical support in maintaining your computer systems, data transfer services, and communication services without going through the troubles of paying for IT personnel upkeep. Our company is home to the best IT specialists who are more than ready to be part of your team. You can hire our staff on a remote or onsite contract.

By hiring our outsourced IT professionals, you get benefits such as:

  • Saving time on looking for specialists with a required set of skills
  • High quality IT maintenance services
  • Saving expenses on personnel upkeep
  • Saving on office space

Office IT Setup & Relocation

Setting up your company or relocating it to another office involves several steps and can be tiresome; that's why our IT support in Dubai and Abu Dhabi gives you the best IT infrastructure setup and moving services. While moving your business, you have to relocate your security systems, including Access Control Systems (ACS) and Video Surveillance Systems (VSS). This might be stressful, and that's why we are here to help you out!

Our IT office relocation services include:

  • Tagging and documenting IT equipment
  • Designing of the relocation plan
  • Dismantling and reassembling IT equipment in the new office
  • Building a design for VSS and ACS installation
  • Moving select IT services to Cloud, and many more!

Emergency Support

For the flawless operation of a business, timely IT assistance is a necessity. At TechnoPeak, we are aware of the importance of an efficient and timely response to IT emergencies. And this explains why our Dubai Support team is happy and ready to offer you the most comprehensive emergency IT assistance 24 hours a day, 7 hours a week.

Our superfast response team will be ready to:

  • Swiftly find the problem;
  • Offer a temporary solution if possible;
  • Take calculated steps to restore your IT equipment to normal operation;
  • Suggest ways to minimize the risk of problem recurrence.

Remote IT Assistance

One of the best advantages of IT outsourcing is remote IT assistance. By hiring our IT professionals, you get to save some office space and peace of mind as you are sure that frequent system maintenance and common IT problems that occur in the office are handled perfectly. Our remote support is also advantageous as it guarantees a short response time.

The services offered by our online IT assistance include:

  • User step by step instructions;
  • Basic Q&A and troubleshooting;
  • Scheduled system maintenance;
  • Remote tracking of system performance;

Onsite support

We provide business IT support services in the form of a comprehensive service package that caters to all your business needs and requirements concerning information technology. Our onsite support package gives you:

  • Data safety and computer security services;
  • Standard software development and application maintenance;
  • IT infrastructure maintenance and support;
  • Email server administration;
  • Web mastering;
  • Electronic data exchange and documentation services;
  • Staff computer training and more!

Help desk support

Do you want to provide stable performance for the computer systems in your business in Dubai or Abu Dhabi? Well, at TechnoPeak, we offer just the service to satisfy your needs. Our help desk support provides the best business IT support to help you handle any technical problems you might incur during UAE business hours.

Our IT professionals offer assistance through a well-designed online platform where you can leave your queries and receive timely responses within 15 minutes. Our help desk support can help you solve issues such as:

  • Need in qualified counseling;
  • Hardware breakdowns;
  • Software breakages;
  • Malware and hacker attacks;
  • security enhancements;

Disaster recovery

Data recovery is a key component of information management. That is why our IT support Dubai team provides various services focused on protecting your data and information systems from accidents. We give utmost priority to data security and contingency plans. The services included in our data recovery package include:

  • cloud-based recovery as a service
  • power protection services and equipment
  • systematic data backup
  • data recovery solutions

If you are experiencing any IT problems, you can always reach out to our IT company based in Dubai and Abu Dhabi to access our 24/7 support service.

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